What our customers say...

"Love It!!! Big Ash employees were very professional, helpful and friendly! Will recommend to everyone we know!"

Richard & Valerie H.~Waterport, NY


"Thank you for the wonderful stove for our new cottage.
   The cottage is a dream come true for us, in fact a dream 32 years in the making. Your stove has a proud place of honor in our home. It is installed and ready to go. We are just waiting for gas.
   Your installers were courteous, friendly and were sooooo very careful about covering our wooden floors and working with a shop-vac to make sure there wasn’t a speck of installation dust left in our home. What a wonderful experience it has been to work with your company. They installed our stove on Tuesday, September 30, 2008, at 1:30 p.m.
   Thanks for the outstanding customer service. We would highly recommend you to anyone that needs a stove or fireplace.
   Quality, Sincerity, Cleanliness, and Efficiency while providing us with a great product. What more could we ask for? Thank you!"

Linda & Mike S.~Waterport, NY


"Just wanted you to know how pleased I am with the stove. It makes the room!

Thank you for your great suggestions and wonderful service. The installers did a superb job.  Thanks Again!"

Eileen C.~Spencerport, NY


"Love It!!! Big Ash employees were very professional, helpful and friendly!! Will recommend to everyone we know!"

Richard & Valerie H.~Waterport, NY


"Your young servicemen were very knowledgeable and polite. I enjoyed having then in to fix the stove."

Jim L.~Brockport, NY


"I've been very excited about my new Holland Grill & thought I would try to make smoked turkey legs like the ones you get at Disney world. These came out perfect, very juicy. I can't get over the fact that I don't have to stay by the grill at all.....how much easier cooking can be! I am very impressed with the design and precision to which this grill was made. I am a machinist & have worked making sheet metal parts to very tight tolerances. The grill is manufactured very well & it was a pleasure to assemble it. Very clear instructions. My neighbors have been lured over by the smells from my grill & are impressed with it. My wife is enjoying the break from the kitchen....she said that if she "knew it was this easy and tasty, she would have told me to buy it sooner."

Bob A.~Greece, NY


More Customer Reviews
David Q. of Hamlin thanks Big Ash Stoves and both Chris and Christine. He writes "You were put into a difficult situation through no fault of your
own when one of  your vendors dropped the ball. You both tried to help and in the end stepped up to the plate and took care of the
problem at your own expense. I thank you very much. I would absolutely recommend your company to anyone. I would be pleased to be used
as a customer reference, and list my number to anyone who wishes to call........585-964-8610."

JoAnn A., a repeat customer, rates the quality of service she received as excellent. She writes " I appreciate the service you provide. Over the years
I have had my stove, your technicians have been very professional, qualified and super to work with. I feel that along with Chris Nelson, Russell and
Don are the the very best to work with. I have confidence in them. Thank you."

Ed P. & Dawn H. were referred as customers and rate the quality of service received as excellent. They comment that Big Ash was "very neat and
clean on installation. Couldn't ask for better craftmanship. Price was very reasonable. Thanks Chris."